Services
Soft-Rating Consult offers the following services in the filed of increase of management efficiency of the organizations-clients by modern information technologies and management models:
- Project preparation of the enterprises;
- Business-processes reengineering by sample models;
- SAP standard software implementation:
- SAP software installation;
- Harmonization of the enterprises’ business-processes with models of business-processes of SAP software;
- Consulting on implementation of solutions:
- SAP ERP;
- SAP CRM;
- SAP PLM;
- SAP SRM;
- SAP SCM:
- SAP Business Intelligence;
- SAP Industry Solutions (SAP for Media, SAP for Retail);
- Training of the end users;
- Maintenance and development of productive systems;
- Independent technical expert examination of project solutions and live SAP systems;
- Landscape installations for SAP systems and system integration.
Services on SAP standard software implementation are given according to standard methodology ASAP (AcceleratedSAP). This methodology provides 5 stages of the project:
- Project Preparation
- Business Blueprint
- Realization
- Final Preparation
- Go Live & Support.
The roadmap of the typical implementation project of SAP software follows below.
For detailed information about operations, which are realized in these stages, developing documentation and other information, it is necessary to make active an appropriate top on the roadmap.
ASAP ROADMAP is registered trade mark of SAP AG.
1. Preproject inspection
The purpose of this phase is to provide initial planning and preparation for your SAP project. Although each SAP project has its own unique objectives, scope, and priorities; the steps in Phase 1 help you to identify and plan the primary focus areas that need to be considered. This does include technical issues as well as project management topics.
1.1 Basic operations:
- Definition of the project’s organizational structure;
- Analysis of implementation strategy;
- Training of the project groups;
- Strategy definitions of system landscape construction;
- Consultation about the project beginning.
1.2 Basic documentation:
- Project statute;
- Organizational materials;
- Project strategies;
- Fixing of critical factors for project success;
- Plan-schedule of the project;
- Plan of the training;
- System landscape.
2. Business Blueprint
The purpose of this phase is to create the Business Blueprint, which is detailed documentation of the results gathered during requirements workshops. Furthermore, the Business Blueprint documents the business process requirements of the company. With this, you can better understand how the company intends to run its business within the SAP System.
2.1 Basic operations:
- System landscape setup;
- System installation;
- Consultation about organizational structure;
- Consultation about specification;
- Consultation about business-processes;
- Creation of conceptual project.
2.2 Basic documentation
2.2.1 Conceptual project;
- Organizational structure;
- Specification;
- Business-processes;
- Description of specific functions, developments, interfaces.
2.2.2 Information about system;
2.2.3 Project analysis.
3. Realization
The purpose of this phase is to implement business and process requirements based on the Business Blueprint. The objectives are final implementation in the system, an overall test, and the release of the system for production (live) operation. In addition, the project team receives relevant knowledge.
3.1 Basic operation:
- Configuration and testing of prototype;
- Completing (finishing) of system setup;
- Development of programs for data transfer, interfaces, enhancements, reports and master molds;
- Creation of authority conception;
- Integrative testing.
3.2 Creation of user’s documentation.
3.3 Basic documentation
- Results of prototype testing;
- System setup documentation;
- Documentation for data transfer programs and others;
- Documentation on system architecture;
- User’s documentation.
4. Final Preparation
The purpose of this phase is to complete the final preparation (including system tests, end user training, system management and cut-over activities), to finalize your readiness to go live. The Final Preparation phase also serves to resolve all crucial open issues. On successful completion of this phase, you are ready to run your business in your live SAP System.
4.1 Basic operations:
- Preparation and trainings of users;
- Data memorization;
- System preparation for productive starting.
4.2 Basic documentation:
- Resolutions about system availability for productive starting;
- Order about starting of productive operating.
5. Go Live & Support
The purpose of this phase is to cut over to live productive operation and to continuously support and improve live operations. There are two distinct periods of this phase: Project End During the time when the system is first live, all issues and problems are resolved, transition to the production support team finalized, knowledge transfer completed, and the project signed off. Continuous Improvement Now that the project is over, the production support team monitors the system and resolves live business process issues. Proper change management procedures are established and ongoing end user training is conducted. Plans are made to continuously review and improve business processes. During this phase you also:
- Achieve final customer acceptance;
- Perform project closeout.
5.1 Basic operations:
- Productive operating support;
- Definitions of new requirements.
5.2 Basic documents:
- Report about definitions of new requirements.