The purpose of this phase is to cut over to live productive operation and to continuously support and improve live operations.
There are two distinct periods of this phase:
Project End
During the time when the system is first live, all issues and problems are resolved, transition to the production support team finalized, knowledge transfer completed, and the project signed off.
Continuous Improvement
Now that the project is over, the production support team monitors the system and resolves live business process issues. Proper change management procedures are established and ongoing end user training is conducted. Plans are made to continuously review and improve business processes.
During this phase you also:
There are two distinct periods of this phase:
Project End
During the time when the system is first live, all issues and problems are resolved, transition to the production support team finalized, knowledge transfer completed, and the project signed off.
Continuous Improvement
Now that the project is over, the production support team monitors the system and resolves live business process issues. Proper change management procedures are established and ongoing end user training is conducted. Plans are made to continuously review and improve business processes.
During this phase you also:
- Achieve final customer acceptance
- Perform project closeout
5.1 Basic operations:
- Productive operating support
- Definitions of new requirements
5.2 Basic documents:
- Report about definitions of new requirements